In today's Tips & Tricks workshop, our colleagues Mrs Kerstin Mäscher and Mr Daniel Schmidt have dedicated themselves to support and the Infodesktop. When should a support ticket actually be opened and how? And when and how does the Infodesktop play a role? You can find the answers in the approx. 25-minute recording of the workshop, which has now been uploaded for you.
You can now find the workshop recording online as usual in our media library. For technical reasons, however, please open the link via your internet browser and not directly via the Infodesktop. You can find the recording here: https://www.pccaddie.de/mediathek/tipps-tricks-workshops.html.
In the PC CADDIE documentation you will find further information on PC CADDIE support:
https://doku.pccaddie.com/doku.php?id=en:einstellungen:support:support_hilfe
The following week, on Wednesday, December 13 at 9:30 am, we will open the customer dialog in the Tips & Tricks workshop. Managing Director Mr Marc Spangenberger will then discuss your suggestions from the customer barometer survey with you.
